What is the check-in and check-out policy at Crowne Plaza Dubai Festival City?
Check-in is at 15:00 and check-out is at 12:00.
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Crowne Plaza Dubai Festival City – Hotel near airport in Dubai
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Key details
Hotel overview and key features
Dubai Festival City,Po Box 45777, Dubai,
- Close to the waterfront
Great
8.7
9.4
4.8
4.9
5-star waterfront hotel in Dubai Festival City
Amenities
Crowne Plaza Dubai Festival City offers a
Rooms
The guest rooms at Crowne Plaza Dubai Festival City provide breathtaking
Location
Situated along Dubai Creek, the hotel is conveniently located near key attractions such as Burj Khalifa and Dubai International Airport, both within
Kids Club
Crowne Plaza Dubai Festival City features Planet Trekkers, a signature kids' club for young guests. The club offers diverse activities, including
Dining
The hotel offers multiple dining options, including
Highlights
Location: Near Burj Khalifa, Dubai International Airport
Rooms: Family rooms with waterfront views
Dining: Belgian Café with extensive hops selection
Kids: Planet Trekkers kids club with diverse activities
“Crowne Plaza Dubai Festival City stands out for its prime location near both the airport and Dubai Festival City Mall; plus, its connection to the InterContinental grants access to an even wider array of facilities, including a top-notch spa. I'm particularly impressed by the hotel's half-board option, which allows guests to indulge in the exceptional breakfast at the Crowne Plaza and the superb dinner buffet at Anise. It's a well-rounded experience.”
Choose your ideal room style
Choose from family rooms, suites, flexible cancellation & more
- Standard King Room Waterfront View2 persons48 sq. feet1 King-size bedAir conditioningBathtubroom details
- Standard Room3 persons34 sq. feet2 Single bedsAir conditioningBathtubroom details
- Standard King Room2 persons37 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Prices and Availability
Check availability and prices for your travel dates right now!
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Check-in/ Check-out
Facilities
Stay relaxed and refreshed just minutes from the airport
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Sports trainer
Guest Parking
- Private parking is possible on site for free.
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Crowne Plaza Dubai Festival City offers an array of delightful dining experiences, from the vibrant tastes of Mediterranean and Middle Eastern cuisine to the allure of Belgian traditions. Guests are invited to indulge in creative cocktails, stunning views, and authentic flavors that cater to both family gatherings and intimate dining adventures.
Location
Dubai Festival City,Po Box 45777, Dubai,
Explore Dubai
Local Highlights
Jameel Arts Centre
15 minutes' walk
A contemporary art hub featuring exhibitions and workshops, ideal for art lovers seeking innovative cultural experiences.
Dubai Festival City Mall
19 minutes' walk
A premier shopping destination with diverse retail options, dining spots, and an impressive waterfront view.
Dubai Dolphinarium
8 minutes' drive
Home to entertaining dolphin and seal shows, this venue offers a unique experience for wildlife enthusiasts and families.
Children's City
13 minutes' drive
An educational and fun destination for children featuring interactive exhibits, making it a great spot for family outings.
Water Sports at Dubai Festival City
6 minutes' walk
Thrilling water sports like jet skiing and kayaking offer adventure seekers memorable experiences along the waterfront.
Spa Sessions
2 minutes' walk
Relaxation awaits at nearby spas, offering tailored wellness treatments to rejuvenate both mind and body after busy days.
Anise
2 minutes' walk
An elegant venue serving international cuisine with vibrant decor, renowned for its lavish buffet and themed nights.
Hard Rock Cafe
5 minutes' walk
Casual American fare in a rock-themed atmosphere, featuring live music and a wide selection of burgers and cocktails.
Fish and Company
2 minutes' walk
A family-friendly seafood restaurant known for fresh catches and a casual dining vibe overlooking the water.
Vista Bar & Terrace
1 minute' walk
Offering stunning waterfront views and a laid-back atmosphere, this bar features live music and creative cocktails.
Dubai Festival City Mall's IMAX Theater
4 minutes' drive
Experience the latest films in a state-of-the-art IMAX theater, perfect for a fun evening out with friends or family.
Getting around
Looking for early discounts?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 112.0 per person.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino
Year renovated:
2007
Number of floors:
19
Number of rooms:
594
Former name
crowne plaza dubai festival city mall, an ihg hotel
Guest scores and detailed hotel feedback
Past guest experiences and opinions
Show more
Pros
Helpful staff
Cleanliness
Mall access
Water bottles
Pool service
Cons
Sewage smell
Outdated furniture
Guest reviewsbased on 5548 reviews
Johnny from United States
Standard King Room
5 nights in November 2025
|
Reviewed: May 01, 2026
7/10
breakfast buffet comfortable pillows other restaurants early closing long time long walk
The breakfast buffet features lots of options. The bed sheet was changed daily, and the room got cleaned everyday. The pillows were also very comfortable. I also got option to other restaurants.
I had a trouble to reach pool and gym because they closed early. I had to walk under sun to reach it. I called the reception many times, but it took a long time to clean the room. It was 10 hours.
0 Helpful
Emma from Australia
Family with children
Standard Room
4 nights in November 2025
|
Reviewed: February 07, 2026
9.0/10
Really good stay at festival city
spacious rooms comfortable beds food variety superb view
The hotel boasts spacious rooms. Each room offers comfortable beds. The rooms were clean upon arrival. Refilling occurred when needed. The staff members were friendly, and easy to talk to (i was always grateful). Breakfast had a wide variety of food. It included items from different countries. I found the food too good. The view was superb.
Rooms
9/10
The rooms are wide and quiet. They are equipped with comfortable beds. Cleanliness receives high attention. This makes for a relaxing experience.
Service
9/10
The front desk staff is helpful. They respond quickly to requests. This ensures that guests receive support. The housekeeping team keeps rooms clean and tidy.
Location
9/10
The location is convenient. The hotel is close to a large mall. There is easy access to shopping and dining. The hotel is well-connected.
Facilities
9/10
Multiple swimming pools are available on-site. This gives guests options for recreation.
Dining
9/10
The breakfast offers a variety of food choices. Several countries are represented in the selections. Restaurants provide different cuisines. This caters to different tastes.
0 Helpful
|
elijah from canada
Single
standard king room waterfront view
4 nights in November 2025
|
Reviewed: January 31, 2026
8.7/10
serene waterfront retreat
attentive staff convenient access practical spot
I found the staff attentive. They promptly addressed all my requests. the hotel provided convenient access to the nearby mall. the belgian café near the lobby offered a practical spot for a quick snack. Its proximity made it easy to grab something without a long detour.
The gym equipment was dated. I found the treadmills showing considerable wear and tear.
Service
9/10
The staff were friendly and efficient in addressing all my needs. Their prompt responses were very reassuring. i was particularly impressed by the seamless assistance with check-in and any additional requests i made.
Rooms
8/10
My standard king room had a lovely waterfront view. I found this very peaceful. it featured comfortable bedding and adequate space for luggage, and the room was very quiet (i slept very well).
Facilities
9/10
The hotel included two pools. Both seemed well maintained with ample loungers. i saw a direct connection to festival city mall from within the hotel (i enjoyed this accessibility). the hotel also provided free parking.
0 Helpful
|
Charles from United Kingdom
Single
standard king room waterfront view
4 nights in November 2025
|
Reviewed: January 13, 2026
9/10
fantastic hotel stay
attentive staff convenient walkway amazing restaurant food
The staff were attentive. i especially appreciated the easy walk to festival city mall through the interior walkway. It was very convenient. the restaurant food in anise was amazing. i especially liked that room service arrived promptly.
0 Helpful
William from United Kingdom
Standard King Room
4 nights in November 2025
|
Reviewed: December 25, 2025
9.0/10
Wonderful stay near Festival City
convenient location helpful staff
I found the location very convenient. The attached Festival City Mall was a definite bonus. The variety of shops and restaurants provided many options. It was also nice to have easy access to transportation. I appreciated the helpful staff.
i experienced an issue with the car valet service. I had to wait an unexpectedly long time for my car. This delay was a bit frustrating and inconvenient for my schedule.
Facilities
9/10
The hotel features a well-equipped gym. I saw modern machines there. Guests can access the Festival City Mall directly from the hotel. This provides convenient shopping and dining choices. It's nice to have many options so close.
Location
9/10
The location near the mall is excellent. It offers easy access to a variety of shops. Transportation options are readily available. This makes it easy to explore the area.
Service
9/10
The concierge and reception staff are helpful. They offer assistance with inquiries and requests. Late check-out was available, which i greatly appreciated. The staff made things very easy.
Dining
9/10
The hotel offers reasonably priced breakfast and dinner. A good variety of food options are available. I am grateful for the good service from the restaurant staff. There are many places available.
0 Helpful
|
Show more reviews
FAQs
About Crowne Plaza Dubai Festival City
How far is Crowne Plaza Dubai Festival City from Dubai International Airport?
The hotel is located 5 km from Dubai International Airport.
What dining options are available at Crowne Plaza Dubai Festival City?
The hotel features on-site dining at Zaytoun restaurant, a Belgian café, and a lobby lounge café.
Are there any nearby restaurants to Crowne Plaza Dubai Festival City?
Nearby restaurants include Hard Rock Cafe (0.5 km), Marks & Spencer Cafe (0.5 km), Anise (0.5 km), and Le Relais de L Entrecote (0.5 km).
What amenities can guests expect in the rooms at Crowne Plaza Dubai Festival City?
Rooms include air conditioning, a coffee machine, free Wi-Fi, and a flat-screen TV.
Does Crowne Plaza Dubai Festival City have wellness and fitness facilities?
The hotel offers a fitness center, outdoor swimming pools, a sauna, and a spa.
Can I enjoy breakfast at Crowne Plaza Dubai Festival City?
Breakfast is available for an additional charge of 112 AED and is served from 6:30 AM to 11:00 AM on weekends.
What family-friendly amenities are available at Crowne Plaza Dubai Festival City?
The hotel features a kids' club, children's playground, and a children's pool with activities.
Are business facilities available at Crowne Plaza Dubai Festival City?
The hotel provides 11 meeting rooms and a business center for business needs.
What major attractions are near Crowne Plaza Dubai Festival City?
Nearby attractions include Dubai Frame (15 minutes away) and Burj Khalifa (approximately 20 minutes' drive).
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